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Missing GTIN in Google Merchant Center: GTIN, MPN, Brand and identifier_exists

When Google Merchant Center needs a GTIN, what to do for own-brand, custom and dropshipped products, and when to use identifier_exists.

Why identifiers matter

GTIN, MPN and brand are how Google knows exactly which product you sell. With them Google can match your listing to searches for that product and show richer results. Without them, a product that has an assigned GTIN can be limited or disapproved.

Which rule applies to your product

  • It has a manufacturer barcode (UPC, EAN, ISBN or JAN): submit it as the GTIN, exactly as printed. Never guess or reuse one from a similar product.
  • You make it yourself and you are the only seller: Google's brand guidance is to use your store name as the brand and submit an MPN of your choice, rather than setting identifier_exists to no.
  • It truly has no GTIN, MPN or brand, such as a custom, handmade or vintage item: set identifier_exists to no.
  • It is a generic product from a supplier with no clear brand: only submit a brand if you are sure it is correct. Google says not to guess or make one up.

Don't misuse identifier_exists

Setting identifier_exists to no on a product that does have an identifier is not a shortcut. Google says it may warn or limit products where it finds evidence that a unique identifier exists.

How to fix many products at once

Fix identifiers where they come from, usually the barcode or SKU fields in Shopify, so the next feed fetch carries them. If you can't change the source, a supplemental data source keyed on product ID can add the GTIN, MPN or identifier_exists value for each product.

How UltraROAS.ai does this for you

UltraROAS.ai flags products with no GTIN or MPN, ranked by the spend they affect, and explains which fix applies. It never writes or changes identifiers itself, because only you know a product's real barcode.

Try it freeFree plan, no card: see everything Optimize would change before you pay.

Questions

Can I buy GTINs for my own products?
Yes. GTINs are issued by GS1. Codes bought from unofficial resellers may already belong to someone else and can be rejected.
What happens if I set identifier_exists to no?
Google treats the product as one without unique identifiers. That is right for custom, handmade and vintage items. If Google finds that the product does have an identifier, it can warn or limit it.
Should I use my store name as the brand?
Only if you make the product and are its only seller. For products made by someone else, use the manufacturer's brand, and if there is no clear brand, leave it out rather than guess.

Google's own help pages